Terms & Conditions

1. About Us

DressMeZee is operated by DressMeZee Ltd ("we", "us", "our"). These Terms & Conditions govern your use of our website and your purchase of products from us.

2. Using Our Website

By accessing or using our website, you agree to comply with these Terms & Conditions. You must ensure that your account details are accurate and kept secure.

3. Orders

Your order is an offer to purchase products from us. We may accept or decline your order at our discretion. You will receive an email confirmation once your order is accepted.

4. Pricing & Payment

Prices are shown in GBP and include VAT where applicable. We accept various payment methods, including Buy Now Pay Later options. You are responsible for ensuring your payment details are correct.

5. Delivery

Delivery times vary depending on your location and chosen shipping method. We are not responsible for delays caused by external factors such as customs processing or courier issues.

6. Returns & Refunds

You may return eligible items within the timeframe specified in our Returns Policy. Items must be unworn, unwashed, and in their original condition. Refunds will be processed to your original payment method.

7. Pre-Orders

Pre-order items have extended dispatch times. Estimated delivery dates are provided but may change due to production or supplier delays.

8. Digital Content

Digital content is delivered electronically and is non-refundable once accessed or downloaded.

9. Gift Cards

Gift cards are delivered electronically and can be used to purchase products on our website. They are non-refundable and cannot be exchanged for cash.

10. Customs & Duties

International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities. These charges are not included in our prices or shipping fees.

11. Fraud Prevention

We reserve the right to cancel or refuse orders that appear suspicious or fraudulent. This includes bulk purchases, misuse of discount codes, and chargeback abuse.

12. Influencer & Affiliate Codes

Discount codes provided to influencers or affiliates are subject to specific terms. Misuse of these codes may result in cancellation of orders or removal of discount privileges.

13. User-Generated Content

By submitting content to us, you grant us a limited licence to use, reproduce, and share that content for marketing purposes.

14. Errors & Omissions

We strive for accuracy but may occasionally make errors in product descriptions, pricing, or availability. We reserve the right to correct such errors and cancel affected orders.

15. Limitation of Liability

We are not liable for indirect or consequential losses arising from your use of our website or purchase of products.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact our customer service team.