Customs Fees and Duties Terms and Conditions

Dressmezee Limited Customs Fees and Duties Terms and Conditions

1. Introduction
These Terms and Conditions outline the customs fees, duties, and VAT obligations associated with purchasing products from Dressmezee Limited  ("we," "us," or "our"). By placing an order through our website, you agree to these terms. This policy applies to all customers placing international orders, including those in the European Union (EU), the United States, and other non-UK countries.

 2. Customs Fees, Duties, and VAT

• 2.1. General Responsibility
  All international customers are responsible for any customs duties, import taxes, or fees imposed by the customs authority in the destination country, unless stated otherwise below.
• 2.2. EU Customers – IOSS
  We are registered for the Import One-Stop Shop (IOSS) scheme. For orders under €150, VAT is collected at checkout, and no further VAT or handling fees should be charged upon delivery. Orders over €150 will still be subject to additional charges upon arrival.
• 2.3. United States Customers
  Due to U.S. trade policies, certain UK exports may incur additional import duties. These are determined by U.S. Customs and are not included in your order total. Customers are responsible for paying these charges directly when requested.
• 2.4. Non-EU International Customers
  Customers outside the UK and EU (e.g., Canada, Australia) may be required to pay import taxes, customs duties, or handling fees before delivery. These are not collected by us at checkout.
• 2.5. Customs Delays
  Orders may be delayed due to customs inspections. These delays are out of our control, and we are not responsible for them.

 3. Customs Documentation

• 3.1. Accurate Information
  Customers must provide complete and accurate shipping information. Incorrect details may cause delays, failed deliveries, or additional fees.
• 3.2. Customs Declarations
  We are legally required to declare the full value and contents of your order on customs forms. We do not alter this information under any circumstance.

 4. Refusal to Pay Customs Charges

• 4.1. Refused Parcels
  If you refuse to pay customs duties or taxes and the parcel is returned or rejected, you will be responsible for:
• Return shipping costs
• Any customs or carrier fees we are charged
• Administrative handling fees
• 4.2. Refunds
  Refunds will be issued minus all applicable deductions once the returned parcel is received. If the parcel is destroyed or abandoned, no refund will be issued.

 5. Refund and Cancellation Policy

• 5.1. Customs-Related Returns
  If an order is returned to us due to unpaid customs fees, we will refund the product cost minus original shipping and return-related costs.

 6. Legal Compliance
It is your responsibility to ensure the items you order comply with import laws and restrictions in your country. We are not liable for any consequences arising from non-compliance.

 7. Contact Information
If you have any questions about customs fees or international delivery, please contact our customer support at: info@dressmezee.com

 8. Amendments to This Policy
Dressmezee Limited reserves the right to update or change this policy at any time. Any updates will be posted on our website and take effect immediately.

By placing an order with Dressmezee Limited, you confirm that you have read, understood, and agreed to these Customs Fees and Duties Terms and Conditions.